"The Cyberschool project was completed on time and they were very cognizant of our timelines. They helped us quite a bit to make sure we were ready on time, beginning with the planning process right through to execution. The original specifications were all met, and they did a bit of extra work to try and accommodate our changing specifications afterwards. They completed the project per the original specs and did a good job in the process.
Something in addition I should mention, as I feel it is important in the decision making process... We have a large district (our District website and 23 schools) which sometimes means our requirements are more involved than smaller districts may encounter. Any time I have had a requirement come up (such as improving the LDAP authentication) or a suggestion for improvement (many "wish-list" items), they have always been interested in my input and have already incorporated almost all of my suggestions into their new platform. Some they still have on the revision schedule to incorporate in the near future.
They value feedback to improve their system and if it is something that would be useful to other districts, they work hard to implement it. That says something to me about both their commitment to their product and their customer service ethics. Good people. Continually improving product. Pretty fair price. Kinda hard to beat.
If you are concerned about which vendors to trust, this one (Cyberschool from IES, Inc.) you don't need to worry about... in my experience so far."
Tam Bieszczad
Web Administrator
Waukegan CUSD
May 2018
